Dialog triggers, or how to control the calls from script

The OpenSIPS script is a very powerful tool, both in terms of capabilities (statements, variables, transformations) and in terms of integration (support for DB, REST, Events and more). So why not using the OpenSIPS script (or the script routes) to interact and control your call, in order to build more complex services on top of … Continue reading Dialog triggers, or how to control the calls from script

Back-to-Back & Clustering, a love story in OpenSIPS 3.1

There is no doubt that the back-to-back support is a very important asset for OpenSIPS. Maybe you do not use it directly with B2B scenarios, but there are several modules using the B2B support in order to provide even more complex calling scenarios, like: Call Center - for managing the call between queue and agentsSIPREC … Continue reading Back-to-Back & Clustering, a love story in OpenSIPS 3.1

Call Center – an easier integration with OpenSIPS 3.1

The Call Center module in OpenSIPS proved to be a great asset for the Class 5 ecosystem. This module provides a powerful and flexible call queuing and distribution engine. Still we cannot say it is an 100% Call Center solution as the module does not provide any support for the agent side, but only for … Continue reading Call Center – an easier integration with OpenSIPS 3.1