Call Center – an easier integration with OpenSIPS 3.1

The Call Center module in OpenSIPS proved to be a great asset for the Class 5 ecosystem. This module provides a powerful and flexible call queuing and distribution engine. Still we cannot say it is an 100% Call Center solution as the module does not provide any support for the agent side, but only for … Continue reading Call Center – an easier integration with OpenSIPS 3.1

Achieving service redundancy in two steps with unified clustering in OpenSIPS 3.0

A hot backup means redundancy, redundancy means more uptime, more uptime means a better SLA, a better SLA means happier customers and more money. Building redundancy is a must when moving your service into production. And a typical approach for achieving redundancy is by implementing an active - backup setup with full realtime synchronization between … Continue reading Achieving service redundancy in two steps with unified clustering in OpenSIPS 3.0

Auto process scaling – a cure for load and resources concerns

During all the OpenSIPS trainings, one of the first questions that pops up when talking about configuring OpenSIPS is : "How do I know how many processes should I configure on my OpenSIPS?". And later, this question escalates into the one of the most troubling question for people operating OpenSIPS : "Does my OpenSIPS have … Continue reading Auto process scaling – a cure for load and resources concerns

Be part of OpenSIPS Summit 2019

There are approximately 4 months left to the OpenSIPS Summit 2019 in Amsterdam and we are full steam ahead with getting everything in place. One of the last milestone (before getting into straight line) was to open the registration process. So, we welcome everyone, participants, speakers and sponsors to join us and to be part … Continue reading Be part of OpenSIPS Summit 2019